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Failed To Open Netbackup Client.msi

We manually added some Inbound/Outbound Rules to explicitly open the ports and the whole thing started working, strangely. You may also refer to the English Version of this knowledge base article for up-to-date information. The error description follows:Error Number : -2147319779Error Description : Source : Method Name : createPBXScriptsOperation : Creation of Scripting.FileSystemObject object Error found in MSI Install:04-22-2009,03:46:07 : Action 3:46:07: noteDepSvcsWeStop.B2D5B6C9_4698_42F7_AC9D_955789A69556. 04-22-2009,03:46:56 : Action ended 3:46:56: InstallExecute. These the steps the engineer did: 1st try: Uninstall Backup Exec Remote Agent Remove VERITAS keys in the Windows Registry Disable the User Access Control Using an http://itivityglobal.com/failed-to/failed-to-execute-command-usr-openv-netbackup-bin-bptm.html

Returning with error. 08-02-2011,11:25:52 : Action 11:25:52: Rollback. Go to Solution. Could not communicate with the following media servers: ServerName.fqdn Backups may not be successful. Both Master server and client are running Server 2008 R2 x64. https://www.veritas.com/support/en_US/article.000005807

I'm attempted to Create a new Shared Resource Tree and get to the point where I am supposed to specify a 'Path to the NetBackup Client Install.'I used thePC_Clnt\x86\Symantec NetBackup Client.msi Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page NetBackup Client Service fails to start on Windows Create/Manage Case QUESTIONS? View solution in original post 0 Kudos Reply 5 Replies You are just typing in the Marianne Moderator Partner Trusted Advisor Accredited Certified ‎08-18-2010 12:01 PM Options Mark as New Bookmark

They will also assist with correct cleanup procedure before another installation attempt. Email Address (Optional) Your feedback has been submitted successfully! If you are running the remote client install GUI interface from the Master server, double check hosts file on both the Master and the client to make sure they can resolve From my previous experience with windows,sometimes all it need is the file it is loking for .

I am checking to see if there is a patch available and will post back with an update. 0 Kudos Reply had youcheck that the StefanosM Level 6 Partner Accredited Certified I made a copy of Symantec NetBackup Client.msi on my local drive and specified the path to the .msi copy -- the extraction from the local msi file failed. Thank You! great post to read Email Address (Optional) Your feedback has been submitted successfully!

I can not figure out is happening. Counter after decrement: -1 Action ended 10:53:45: INSTALL. Thank You! Now, I know the installation was not succesful because NetBackup is not in the Start > Programs Under path C:\Program Files\VERITAS\ there are only 2 folders: NetBackup and Security and a

This can occur if the Windows Installer is not correctly installed. https://www.veritas.com/support/en_US/article.TECH69937 No Yes Veritas.com Support Veritas Open Exchange Login or Join Communities Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Vision 2016 Vision Take a look at the instructions I just posted in https://www-secure.symantec.com/connect/forums/problem-creating-shared-resource-tree-0- might help. 0 Kudos Reply Figured out the solution. No Yes How can we make this article more helpful?

Create/Manage Case QUESTIONS? his comment is here Save file and continue with the installation. 0 Kudos Reply « Previous 1 2 3 Next » Contact Privacy Policy Terms & Conditions Menu Close Search SOLUTIONS Solutions Overview Unstructured Return value 3. 08-02-2011,11:26:07 : Action ended 11:26:07: INSTALL. Contact your support personnel for assistance.

No Yes How can we make this article more helpful? Handy NetBackup Links 0 Kudos Reply Accepted Solution! Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? this contact form Ignore the DNS for now and test with the hosts files instead.

Client: Windows Server Std 2008 SP2 SQL Server 2008 Installation type: local Any ideas of what is causing this problem and what should be done? Turns out he missed 3 ports. Contact your support personnel for assistance.

Neither of the Legacy services you mentioned are in the Services list.

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Running NetBackup 7.5.05 The push log is below, note I have removed any information that may identify my employer. 105/29/13 16:15:22)->Log Started: ID:1 105/29/13 16:15:42)->Creating destination connection: ServerName, AccountName 105/29/13 16:15:42)->Connecting TROE Level 4 ‎08-18-2010 02:36 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Is that a 32-bit or 64-bit Thank You!

If counter >= 0, shutdown will be denied. The issue was with the corporate firewall though, not the local Windows one. Data1.cab is over 4 times the size of the MSI and obviously has a lot of the client files in it! 1 Kudo Reply Contact Privacy Policy Terms & Conditions navigate here With the first path, I receive an error because I didn't select the .msi package.

TROE Level 4 ‎08-18-2010 02:36 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Is that a 32-bit or 64-bit When the network engineer opened up the ports for me he did it manually rather than using the already existing NetBackup template used in other subnets. Return value 3. Take a look at the instructions I just posted in https://www-secure.symantec.com/connect/forums/problem-creating-shared-resource-tree-0- might help.

No Yes Did this article save you the trouble of contacting technical support? Verified it was still disabled after restart and the install failed again. MSI (c) (68:48) [10:53:45:918]: Back from server. Alternatively, does anyone have any recommendations for getting the NBU client service to start?

Explorer will open the directory listing from the%TEMP%directory. No Yes How can we make this article more helpful? I have also verified the corporate firewall has the correct holes punched to allow communication. 0 Kudos Reply « Previous 1 2 Next » Contact Privacy Policy Terms & Conditions There was no license.htm file in the %temp% directory, and the silentclient.cmd install ran and hung.

Solved! Veritas does not guarantee the accuracy regarding the completeness of the translation. No Yes Did this article save you the trouble of contacting technical support? Could it be disabled? 4.